The quickest way to get help is directly in your Spargut customer area.
Our intelligent Spargut Assistant is available there. It answers many questions about your order, delivery, invoice or return directly and easily and can access your order information.
Do you need personal assistance from our customer service team? Open the Customer Service Overview and click “Help with an order”. Then select the type of enquiry that applies to you. Your order number will be transferred automatically, allowing us to assign and process your enquiry more quickly.
Don't have a customer account or password?
Simply enter the email address used when placing the order. You will receive a one-time code by email and can access your order directly.
Alternatively, you can click “Submit a request” at the bottom of this page and complete the contact form. Please select the appropriate category and enter your order number.
For a formal complaint, you can reach us at: